Important Notice: By accessing or using the bgt99 platform, you are deemed to have read, understood, and agreed to all of the Terms & Conditions set out below.
01 General Terms & Conditions & Introduction
These Terms & Conditions form a legally binding agreement between the bgt99 platform and its users. bgt99 (referred to as we, us, or the Company) is a licensed online gaming and Sports Betting platform providing services to players in Bangladesh.
It is your responsibility to read these Terms & Conditions in full before using the bgt99.onl website, mobile app, and all related services. If you do not agree with any of the terms, we ask that you refrain from using our services.
These Terms & Conditions are provided in Bengali because bgt99 believes every player has the right to a clear understanding of all policies in their own language. If anything is unclear, our support team is always ready to help.
These Terms & Conditions are available in both English and Bengali. In the event of any conflict in interpretation, the Bengali version shall take precedence.
02 Account Registration & Management
When creating an account at bgt99, you are required to provide accurate and complete information. Accounts created with false or misleading information may be closed at any time and any remaining balance may be forfeited.
- For each individual, only One Account Permitted — Opening multiple accounts from the same device, IP address, or household is strictly prohibited.
- Provided at the time of registration Mobile Number & Email Must be verifiable and active.
- Keeping your account password confidential is entirely your responsibility — bgt99 will never ask for your password.
- Accounts may not be transferred, sold, or shared with any other person.
- Any suspected breach of account security or unauthorized access must be reported to the support team immediately.
As part of KYC (Know Your Customer) verification, bgt99 may request identity documents, proof of address, or payment verification documents at any time. If the required documents are not submitted within the specified timeframe, withdrawal processing may be temporarily suspended.
03 Eligibility Requirements & Age Restriction
The following eligibility requirements must be met to use the bgt99 platform:
- You must be at least 18 years is required. Accounts belonging to minors will be closed immediately.
- You must be a resident of a country or region where online gaming is not legally prohibited.
- You must confirm that you are mentally competent and participating in gaming of your own free will.
- Individuals on the self-exclusion list will not be permitted to register.
Important Warning: bgt99 strictly prohibits minors from gaming on the platform. If age fraud is confirmed, the account will be closed and the relevant authorities will be notified.
04 Deposit, Withdrawal & Payment Policy
Deposits and withdrawals at bgt99 can be made via bKash, Nagad, Rocket, and direct bank transfer. All transactions are processed through secure, encrypted connections.
- Minimum deposit amounts and maximum withdrawal limits are listed on the relevant payment page.
- Withdrawals are typically completed within 12–24 hours Processing time applies; bank transfers may take up to 3 business days.
- Withdrawals are preferably processed back to the same payment method used for the deposit, in accordance with our policy.
- Withdrawals to third-party accounts are not permitted — only payment methods registered in your own name are accepted.
- If a deposit appears suspicious, bgt99 reserves the right to hold the transaction until verification is complete.
- Withdrawals cannot be made directly from bonus balance — wagering requirements must be completed first.
bgt99 does not charge any additional fees on deposits or withdrawals. However, your payment provider may apply their own fees.
05 Bonus & Promotion Terms
All bonuses and promotional offers at bgt99 are subject to specific terms and conditions. Please read the relevant terms carefully before claiming any bonus.
- Welcome Bonus: Available to new members only. Can be claimed once at the time of the first deposit.
- Wagering Requirement: Each bonus requires a specific wagering multiplier (x) to be met — typically 20–40 times the bonus amount.
- Bonus Expiry: Each bonus has a set expiry period and will be cancelled automatically once it expires.
- Whether multiple bonuses can be active at the same time will be specified in the individual terms of each offer.
- If bonus abuse is suspected, bgt99 reserves the right to cancel any bonus and forfeit associated winnings.
- Cashback and reload bonuses are offered to registered active members on a weekly or monthly basis.
Bonus balance and real balance are shown separately. Make sure all bonus conditions are met before making a withdrawal.
06 Betting & Gaming Rules
All bets and games at bgt99 are conducted in a fully fair manner using RNG-certified methods. The following rules apply to all players:
- A confirmed bet cannot be cancelled, unless bgt99 itself cancels it due to a technical error.
- In-play betting rules for Sports Betting differ once a match has started — full details are available in the relevant section.
- If incorrect odds are displayed due to a technical error, bgt99 reserves the right to void any bets placed at those incorrect odds.
- If a match or event is cancelled, the stake for that bet will be refunded.
- Maximum bet limits are set individually for each game and market.
07 Prohibited Activities & Fraud Prevention
The following activities are strictly prohibited on the bgt99 platform and are subject to penalties:
- Using bots, automated software, or artificial intelligence to play games or place bets.
- Engaging in money laundering or any suspicious financial activity.
- Creating multiple accounts to take advantage of bonuses or promotions.
- Harassing, threatening, or using inappropriate language toward other players or staff.
- Exploiting system vulnerabilities or technical errors to gain an unfair advantage.
- Attempting to falsify or alter account information.
Consequences: Involvement in any of the above activities may result in permanent account closure, forfeiture of all balances, and legal action.
08 Account Closure & Restrictions
Bgt99 reserves the right to take the following actions under any circumstances:
- Accounts may be temporarily suspended or permanently closed for violations.
- Withdrawal access will be restricted until verification is complete.
- Balances may be temporarily frozen for suspicious transactions.
Players may also request to close their own account at any time. The opportunity to withdraw any verified balance will be provided before the account is closed.
09 Responsible Gaming Policy
Bgt99 believes that gaming is a form of entertainment — not an addiction. We place the highest importance on responsible gaming and care about the mental and financial well-being of every player.
- Deposit Limits: You can set your own daily, weekly, or monthly deposit limits.
- Break Mode: You can take a break from gaming for a set period — from 24 hours up to 30 days.
- Self-Exclusion: Contact the support team for long-term self-exclusion.
- Reality Check: You will receive gaming time reminders at regular intervals.
For more information, please visit our Responsible Gaming View page.
10 Limitation of Liability
Bgt99 is not liable for the following:
- Losses incurred in games or bets due to internet connection issues.
- Losses caused by technical issues on the part of third-party game providers.
- Account security breaches resulting from the user's own negligence.
- Service disruptions caused by unexpected natural disasters or other force majeure events.
Bgt99 is, however, committed to maintaining the highest quality of service and resolving any issues as quickly as possible.
11 Terms & Conditions Update Policy
Bgt99 reserves the right to update or modify these Terms & Conditions at any time. In the event of any significant changes, we will notify users in the following ways:
- A notice of changes will be published on the website.
- Update notifications may be sent to your registered email.
- The date of any changes will be noted at the top of this page.
Continued use of the platform after any changes will be considered acceptance of the updated terms. We recommend visiting this page regularly.
12 Contact & Support
If you have any questions or complaints regarding these Terms & Conditions, please contact our support team. We are available 7 days a week, 24 hours a day to assist you.
- Live Chat: Get instant help from any page on the site — average response time is under 2 minutes.
- Email: [email protected] — responses are typically provided within 2–6 hours.
- FAQ: To find answers to common questions, visit our FAQ Page View.
The bgt99 support team operates fully in English. Let us know your issue in your language — we'll get it sorted.